Privacy policy
This Privacy Policy describes how Homedecor, operated by VERCC NEGOCIOS DIGITAIS LTDA, collects, uses, stores and protects personal information when you visit or make a purchase from homedecorplace.co.
1. Who We Are
Trading Name: Homedecor
Legal Entity: VERCC NEGOCIOS DIGITAIS LTDA
CNPJ: 54.136.738/0001-00
Registered Business Address: R Mistral, 332, Edif The Point 209A EMX, Despraiado, Cuiabá, MT 78048-222, Brazil
Email: support@homedecorplace.co
2. Personal Information We Collect
Depending on how you interact with our website, we may collect:
- Name;
- Billing and shipping address;
- Email address;
- Telephone number;
- Order and transaction information;
- Payment-related information;
- Device and browser information;
- IP address;
- Website usage information;
- Communications with customer service.
3. How We Collect Personal Information
We may collect personal information directly from you when you:
- Place an order;
- Create or use an account;
- Contact customer service;
- Subscribe to communications;
- Complete forms on our website;
- Otherwise interact with our services.
Certain information may also be collected automatically through cookies and similar technologies.
4. How We Use Personal Information
We may use personal information to:
- Process and fulfil orders;
- Process payments;
- Arrange shipping and delivery;
- Provide customer service;
- Communicate regarding orders;
- Detect and prevent fraud;
- Improve our website and services;
- Comply with legal obligations;
- Send marketing communications where permitted.
5. Consent and Legal Grounds
Where applicable, we process personal information based on consent, contractual necessity, legitimate business purposes and compliance with applicable legal obligations.
Where consent is required, you may withdraw consent where permitted by law.
6. Payment Information
Payments may be processed by third-party payment providers.
We do not necessarily receive or store complete payment card information. Payment providers process information according to their own privacy and security practices.
7. Shopify
Our online store is hosted using Shopify.
Shopify may process personal information as necessary to provide ecommerce, hosting, checkout, security and related services.
8. Service Providers
We may share information with service providers that assist us with:
- Ecommerce infrastructure;
- Payment processing;
- Shipping and logistics;
- Customer support;
- Analytics;
- Fraud prevention;
- Marketing and advertising;
- Information technology and security.
9. International Data Transfers
Because Homedecor uses international ecommerce, technology, payment and logistics providers, and our legal entity is located in Brazil, personal information may be processed or stored outside Australia.
Where required, we take reasonable steps to ensure that personal information is handled appropriately.
10. Cookies and Similar Technologies
We may use cookies and similar technologies to operate our website, remember customer preferences, analyse website traffic, improve performance and support advertising and marketing activities.
Your browser may allow you to restrict or disable certain cookies.
11. Analytics
We may use analytics services to understand how customers interact with our website and improve our services and customer experience.
12. Advertising and Marketing
Where permitted, we may use personal information to provide relevant marketing communications or advertising.
Customers may unsubscribe from marketing emails using the unsubscribe mechanism provided in those communications.
13. Data Retention
We retain personal information for as long as reasonably necessary for the purpose for which it was collected, including order fulfilment, customer service, accounting, fraud prevention and legal compliance.
14. Data Security
We use reasonable administrative, organisational and technical measures designed to protect personal information against unauthorised access, misuse, loss, alteration or disclosure.
No electronic transmission or storage method can be guaranteed to be completely secure.
15. Your Privacy Rights
Depending on applicable law, you may have rights relating to your personal information, including requesting access to or correction of personal information we hold about you.
Privacy requests may be submitted to:
16. Children's Privacy
Our services are not intended for children who are not legally capable of entering into transactions without appropriate consent.
We do not knowingly seek to collect children's personal information contrary to applicable law.
17. Third-Party Links
Our website may contain links to third-party websites.
We are not responsible for the privacy practices or content of those websites.
18. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes to our practices, services or applicable requirements.
The updated version will be published on this website with a revised “Last Updated” date.
19. Contact
For questions or requests relating to privacy, please contact:
Homedecor
VERCC NEGOCIOS DIGITAIS LTDA
Email: support@homedecorplace.co
Address: R Mistral, 332, Edif The Point 209A EMX, Despraiado, Cuiabá, MT 78048-222, Brazil